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Privacy Policy

Last updated: 22/11/2025

This Privacy Policy explains how The Woof Mongers (“we”, “us”, or “our”) collects, uses, and protects your information when you visit thewoofmongers.co.uk (the “Site”) or make purchases from our online store. By using the Site, you consent to the practices described in this policy.

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1. Information We Collect

​a. Information You Provide

When you interact with our e-commerce store, we may collect:

  • Name

  • Email address

  • Phone number

  • Billing and shipping addresses

  • Payment information (processed securely via third-party providers; we do not store full card details)

  • Order history

  • Messages sent via contact forms or customer service

b. Automatically Collected Information

We may automatically collect:

  • IP address

  • Device details

  • Browser information

  • Pages viewed

  • Time spent on the Site

  • Referring websites

  • General location data
    This information is typically collected through cookies, analytics tools, and similar technologies.

c. Cookies

We use cookies to:

  • Enable shopping cart and checkout functions

  • Remember your preferences

  • Improve website performance

  • Measure traffic and user activity
    You can disable cookies in your browser settings, but certain parts of the Site may not function correctly.

 

2. How We Use Your Information

We use your information to:

  • Process and fulfil orders

  • Manage payments and prevent fraud

  • Provide customer support

  • Send order updates and account notifications

  • Improve the Site and user experience

  • Send marketing communications (only with your consent)

  • Comply with legal obligations

 

3. How We Share Your Information

We do not sell or rent your personal data.

We may share information with:

  • Payment processors (e.g., Stripe, PayPal)

  • Delivery partners (e.g., Royal Mail, courier services)

  • Website hosting and analytics providers

  • Professional advisers (legal, accounting, etc.)

  • Authorities, if required for legal or regulatory reasons

All third-party service providers are required to handle your data securely and only for the purpose of helping us operate the business.

 

4. Payment Information

All online payments are processed through secure third-party gateways. We never receive or store your full payment card details.

 

5. Third-Party Services & Analytics

Our Site may use tools such as:

  • Google Analytics

  • Advertising or social media pixels (if enabled)

  • Payment gateways
    These third parties may collect certain data according to their own privacy policies.

 

6. Data Security

We take reasonable technical and organizational steps to protect your data. While no system is 100% secure, we work to ensure your information is handled safely.

 

7. Your Rights

Depending on UK GDPR and applicable laws, you may have the right to:

  • Access your personal information

  • Correct inaccurate data

  • Request deletion of your information

  • Object to certain forms of processing

  • Withdraw consent for marketing

  • Request a copy of your data

To exercise these rights, contact us using the details below.

 

8. Children’s Privacy

Our Site is not meant for children under 13, and we do not knowingly collect information from children.

 

9. Data Transfers

If we store or process data outside the UK, we ensure appropriate safeguards are in place in compliance with UK GDPR.

 

10. Changes to This Policy

We may update this Privacy Policy from time to time. The newest version will always be posted on this page with the updated date.

 

11. Contact Us

For questions or data requests, contact:

Email: thewoofmongers@gmail.com
Website: https://thewoofmongers.co.uk

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